Offices
Australia, New Zealand, Canada, USA
Work Hours
Monday to Friday: 7AM - 7PM
Human-centered Design Services
Think bold. Use the human experience to transform your business.
No process, solution, or technology exists in isolation. Understanding how your customers, users, and employees engage with every aspect of your business can help optimize your operations and drive return on investment.
RT Horizon’s human-centered design consultants help organizations navigate their most pressing challenges.
Human-centered design is a strategic framework that aligns processes, products, and services with human engagement, creating intuitive, effective, and positive experiences by understanding users, clients, and employees deeply.
An Iterative Approach
Our customized research and co-creation framework enables us to design human-centered strategies that focus on the human experience. Our distinctive approach to human-centered design incorporates a structured approach to better understand your target audience’s true motivations.
With our approach, we are here to assist you in creating a better tomorrow.
Customer experience, acquisition and segmentation
Understand customer behaviors and motivations so your products and solutions truly resonate. Segment your target market, understand customer behavior and design a user experience that drives customer acquisition and growth.
Employee experience
Attracting, retaining and supporting your best workers starts with exploring your employees’ priorities so you can meet changing employee expectations for culture, technology and support.
Align employee experience with your overall business plan, goals and mission so you can effectively develop your company culture and upskill your workforce.
Product design and build
Working to regain market share, reach specific customer segments or launch a new product or brand? You’ll need to get to root causes, distill customer and organizational priorities, and align stakeholders around those findings.
Build a road map that shaves time and expense from projects and initiatives.
Define & Align
Developing a mindset focused on creating value. Start by clearly defining your challenges, strategy, and objectives.
Deliver & Improve
To make progress, it is important to focus on improving and taking advantage of the latest features and updates.
Manage & Measure
Keep an eye on the progress of people, processes, and technology, ensuring that it aligns with the objectives.
